2 days a week onsite in Lansing, MI

The Business Analyst (BA) supports the planning, development, and implementation of business processes, systems, and projects within the State of Michigan Retirement System. The BA works closely with cross-functional teams-including IT, member services, finance, and external stakeholders-to ensure business requirements are met, systems are optimized, and operational goals are achieved. Serving as a liaison between business units and technical teams, this role contributes to the effective and secure delivery of retirement benefits to state employees.

Essential Duties and Responsibilities

Business Analysis & Process Improvement:

Analyze, document, and validate business processes, system requirements, and interactions related to retirement benefits administration.

Collaborate with subject matter experts to define and refine business needs for system enhancements, policy changes, and new initiatives.

Create and maintain comprehensive documentation including requirements, user stories, workflows, and use cases.

Support solution design, testing phases (eg, UAT), and implementation activities.

Recommend improvements to business processes for increased efficiency and service quality.

Monitor project deliverables, timelines, and milestones to ensure alignment with business goals.

Assist in preparing training materials and conducting stakeholder education.

Conduct gap analysis and assess impact of policy or regulatory changes.

Provide data analysis and reporting to support compliance, performance tracking, and decision-making.

Security & Compliance Support:

Perform tasks in support of internal/external security and standards reviews.

Conduct security risk assessments and recommend mitigation strategies.

Assist with the development and maintenance of security documentation (eg, System Security Plans, Assessment Reports, Authorization packages).

Support security audits by gathering documentation and demonstrating control effectiveness.

Disaster Recovery & Business Continuity Planning

Contribute to the development, documentation, and testing of Disaster Recovery Plans (DRPs) for critical systems.

Assist in defining recovery time objectives (RTOs) and recovery point objectives (RPOs).

Collaborate with business units to develop and maintain Business Continuity Plans (BCPs).

Conduct business impact assessments and ensure DRP/BCP strategies align with operational needs.

Participate in tabletop exercises and simulations to test and validate plans, document and address gaps.

Ensure DRP/BCP efforts comply with State of Michigan policies, NIST, FISMA, and other applicable standards.

Vulnerability Management:

Coordinate and schedule system, application, and network vulnerability scans in collaboration with infrastructure and security teams.

Analyze scan results, prioritize risks, and support mitigation planning.

Minimum Qualifications:

Bachelor's degree in business administration, Information Systems, Public Administration, or a related field.

Seven (7) years of experience as a senior business analyst or equivalent in a government, retirement system, or financial services environment.

Demonstrated experience in business process documentation and cross-functional collaboration.

Familiarity with Agile SDLC, process modeling, and system testing methodologies.

Preferred Qualifications:

Experience with public pension or retirement systems.

Working knowledge of pension administration platforms.

Proficiency in Azure DevOps or comparable tools.

Experience with SQL or analytics tools such as Power BI or advanced Excel.

Industry certifications such as CBAP, PMI-PBA, or equivalent.

Knowledge of state and federal retirement-related regulations.

RICEFW Technologies Inc

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