Merchandise Team Manager

  • Macy's
  • Chicago, IL, USA
  • Mar 06, 2019
Full time Retail Sales

Job Description

Be on the front lines of making the magic of Macy’s as part of our store management team: you’ll lead, manage and inspire a diverse and creative team in executing in-store success. Part business consultant, part relationship guru, and 100% leader, you’ll contribute and collaborate to drive the business forward. With frequent opportunities to advance, our store management team is a fast track to career success.

Overview:

As a Merchandise Team Manager, you will support  My Macy's by directing the daily merchandise support functions for a multi-million dollar family of business.  You will be directly responsible for the merchandising and signing teams.  Primary focus is on making the departments, merchandise and floor customer-ready for business
 
Key Accountabilities:
 
Sales
  • Drive and exceed sales goals by developing & executing strategies; determine business-driving opportunities
  • Analyze merchandising reports to review business results and take appropriate action to capitalize on business strengths and impact deficiencies; partner with Executive team to execute
  • Use tools and analyze documents to forecast workload and allocate resources as needed
  • Direct merchandise receipt placement, replenishment and sales promotion set-up; partner with Executive team to plan and execute floor/fixture moves, merchandise placement and presentation
  • Execute all price changes, markdowns and signing; lead team and ensure accuracy
  • Manage physical inventory process and ensure that shortage prevention initiatives are executed
  • Process RTVs, salvages and make and breaks in a timely manner
  • Establish that selling Associates and Executives understand high level of merchandising expectations
  • Ensure that all procedures, policies, exposure standards, safety and shortage awareness are thoroughly understood
Customer
  • Coach, motivate and develop support team to reach their fullest potential and to increase productivity and efficiency
  • Role Model exemplary service, lead support staff to provide an outstanding shopping experience
  • Maintain high customer readiness standards; deliver a clean and neat selling floor and stockroom
  • Clearly communicate store and Company objectives so both management and staff are well informed
People
  • Recruit, select and train talented, results-oriented support Associates
  • Create a positive, inclusive work environment focusing on internal and external customer service and safety
  • Address Associate concerns in a reasonable and fair manner consistent with the values expected by the Company
  • Monitor and address performance issues on a timely basis; administer Responsibility Based Performance as needed
  • Utilize review process as a tool for Associate talent development, promotion and advancement
  • Lead Associates in support of community service opportunities
Skills Summary:
  • A minimum of 3-5 years of operations/merchandising retail management
  • Productivity driven, task oriented and highly organized
  • Strong communication and leadership skills
  • Effective prioritizing and time management skills
  • Talent for selling floor merchandising
  • Strong administrative and negotiation skills
  • Ability to plan and execute strategies
  • Ability to build partnerships and direct teams 
  • Commitment to exemplifying the highest integrity and professional business standards
  • Familiarity with workload systems