Pharmaceutical Sales Representative, Inside Sales

  • Pfizer
  • Lake Forest, IL, USA
  • Dec 04, 2018
Full time Pharmaceutical Sales

Job Description

Supporting Pfizer Essential Health business unit (PEH) sterile injectables product in the US, the Associate Healthcare Sales team assists in attaining the goals of the Pfizer Injectable Business. We seek to hire an individual with an interest and aptitude to sell and willingness to be trained to join as a Pharmaceutical Sales Rep – Associate Healthcare Sales (inside sales). Previous sales experience is not required, but preferred.

The Pharmaceutical Sales Rep – Associate Healthcare Sales (inside sales) will be assigned to a specific region and be given training and responsibility to sell Pfizer Injectable’s pharmaceutical products in Hospital and Alternate Site accounts via phone and identify surgical leads for the Surgical sales force.

He/She will be responsible for maintaining/increasing product sales revenue for the company. Training throughout the 18-24 month tenure will prepare the sales rep to move up to a field sales role with successful completion of the program.

This Sales Rep position provides unique opportunity for candidates to demonstrate proficiencies related to sales, product promotion, and customer contracting.

The sales rep primarily supports field accounts and field sales via the telephone and other electronic means of communication. The rep may be required to travel to hospitals to complete a sale, identify potential sales opportunities through customer analysis, make product/contract presentations, and/or provide product in servicing to acute care facilities. He/She will also analyze account sales, utilization, and trends via sales reporting, Veeva® for call reporting and account management, Microsoft Excel applications and Tableau.

Territory management will be primarily from the Lake Forest office. Individuals will effectively work and demonstrate competency in Associate Healthcare Sales for 18-24 months prior to consideration for advancement. MUST be willing to relocate at a future time.


  • The selected candidate will have with a "can do" attitude, high degree of professionalism and business acumen
  • They will have an ability to work effectively with cross functional teams, build relationships, credibility across the organization and quickly assume responsibility in a complex, matrix environment.
  • Highly skilled in all forms of communication (i.e. oral, written, presentations) at team, peer and executive levels. The selected candidate will possess the ability to present analysis with the initiative to make clear recommendations, able to build relationships and credibility internally and externally and facilitates the flow of information within the organization
  • Be an innovative thinker, collaborative, approachable, intuitive, relatable to employees
  • A relationship builder within a complete organization, trusted/trustworthy with a roll-up-your-sleeves get it done approach, self-starter, entrepreneurial mentality, passionate, energetic, detail oriented, organized, driven, accountable and process oriented driving business results.
  • Champion of the Pfizer OWN IT culture, the Dare to Try initiatives within PI Commercial Excellence Team and model the PEH cultural imperatives by being entrepreneurial, focused, customer obsessed, flexible and collaborative to maximize performance
  • Effectively leverage the expertise of team members in challenging the status quo, providing decision-making recommendations and effectively resolving conflict; and above all, the individual will have unquestionable personal and business ethics.


  • Supports field accounts and field sales via the telephone and other electronic means of Communication
  • Successfully and routinely precall plans for customer calls by utilizing available reports, leadership direction, and other resources to ensure each and every call is as successful as possible
  • Ensures customer calls are effectively opened and that product discussions are tailored to the customer’s needs
  • Identifies leads for the surgical sales force
  • Maintains expert product and account knowledge by staying current with training and with industry research
  • Maintains at risk business and identifies and closes opportunities for sales growth in assigned accounts
  • Use of phone, WebEx, and other digital platforms to complete a sale, identify potential sales opportunities through customer analysis, make product/contract presentations, and/or provide product in servicing to acute care facilities
  • Analyze account sales, utilization, and trends via Veeva, Tableau, and Ad-Hoc Excel reporting
  • Maintains a robust and active opportunity funnel in Veeva, by actively using IMS data and other resources
  • Logs all customer calls in Veeva immediately following the call
  • Is compliant to all Pfizer policies and procedures
  • Routinely hits 20 customer calls per day with the goal of reaching new hospital call points
  • Completes all training requirements on time
  • Takes an active role in their professional development
  • The position is located in north suburban Chicago/Lake Forest, IL


  •  Bachelor's degree required
  • Goal-oriented individual with a strong desire to be in sales; have core skills of customer service orientation, initiative, planning and follow up, work management, and judgment/problem solving
  • Able to be on telephone up to 6 hours per day and speak clearly and effectively to all assigned customers
  • Individual must also utilize Pfizer’s core values of integrity, ownership/accountability, speed, and entrepreneurial spirit; no previous sales experience required, but preferred


  • Minimum of 1 year selling experience with successful performance
  • Strong understanding of Excel and familiar with Tableau and IMS

EEO & Employment Eligibility

Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status.  Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA.   Pfizer is an E-Verify employer.


Sunshine Act

Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider’s name, address and the type of payments or other value received, generally for public disclosure.  Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act.  Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government.  If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.

Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.