Under immediate supervision, on an indeterminate shift, participates in an agency-sponsored training program for a period of six to twelve months in the Illinois State Police (ISP) telecommunications applications designed to develop familiarization with ISP telecommunications procedures and practices and the usage of two-way radio, computer terminal equipment, and telephone call taking procedures.
Requires knowledge, skill, and mental development equivalent to completion of four years of high school. Qualifying state employees in the employee Upward Mobility Program may complete combinations of specific proficiency tests and training programs leading to a certificate of proficiency in lieu of the stated requirements for this class. Requires elementary knowledge of the operation and care of a keyboard and related equipment. Requires elementary knowledge of office practices and procedures, business English, spelling, and commercial arithmetic. Requires skill to type accurately at a minimum of 30 WPM. Requires ability to receive, understand, and act upon aural and written instructions and information through the use of a two-way radio and telephone. Requires ability to acquire a valid LEADS operator certificate. Requires a clear speaking voice. Requires ability to maintain self control under stressful conditions. Must be able to pass an agency background check. Must be able to work assigned shifts, weekends, and holidays.
WORK HOURS & LOCATION/AGENCY CONTACT
Illinois State Police
DuQuoin Communications Center
1391 S. Washington
Public Safety Shared Services Center
1301 Concordia Ct.
Springfield, IL 62702
217-557-6010 ext. 4217
HOW TO APPLY
CURRENT STATE EMPLOYEES: Submit an Official Position Vacancy Bid Form and new version of the CMS 100 Employment Application (version dated 4/2018 or later) to the Agency Contact address listed above. If bidding for a promotion, the applicant must be deemed qualified or have submitted a promotional application to CMS to receive a qualifying promotional grade PRIOR to the closing of the posting period.
FORMER STATE EMPLOYEES WHO HAVE HELD CERTIFIED STATUS: Submit an Official Position Vacancy Bid Form and new version of the CMS 100 Employment Application(version dated 4/2018 or later) to the Agency Contact address listed.
ALL OTHER APPLICANTS: SEE INFORMATION BELOW FOR INSTRUCTIONS ON HOW TO APPLY. PLEASE DO NOT APPLY DIRECTLY TO THIS AGENCY.
Click Here for Applicant Information and Grading Procedures
This position may require a current grade from Central Management Services (CMS), Division of Examining and Counseling, to be deemed qualified and available for employment consideration. For more information, please refer to the Work4Illinois website at Work.Illinois.Gov and select 'Application Procedures'. Additional information may also be obtained from the Agency Contact listed above or by contacting CMS, Division of Examining and Counseling at Work4Illinois@Illinois.gov or (217) 782-7100, (217) 785-3979 (TDD/TTY), (800) 526-0844 (TTY Only).
Additional Documentation for Telecommunicator Trainee:
Additional Title and Exam Information
Test Information Guide
These documents are in PDF format and can be viewed using Adobe Reader.
NOTE: Salary amounts shown are only to be used as a guide; actual salary will be determined at the time of hire based on current salary plans and/or collective bargaining agreements, if applicable.