Admissions Sales Associate

  • Milwaukee Public Museum
  • Milwaukee, WI, USA
  • Oct 02, 2018
Full time Sales Arts

Job Description

In a fun & exciting environment the Admissions Sales Associate provides high level customer service to families, school groups and the general public to ensure an awesome visitor experience at the Milwaukee Public Museum. Information is shared regarding membership benefits, Visitors receive concierge treatment to ensure a memorable & enjoyable experience that leads to excitement and repeat visits.

Exceptional customer service skills along with a friendly, energetic and customer-oriented demeanor is required. Must enjoy building visit Itineraries, time management and providing unknown MPM benefits to ensure a great Museum visit. The ultimate visitor experience has to have an Admission Sales Associate that is knowledgeable of MPM's exhibitions, dome theater and planetarium along with top notch selling, cash handling and computer ticketing skills.

At this time we would like to add a team member to work four (6-8 hour shifts) per week primarily on Wednesday, Saturday and Sunday and are flexible on the other day of the week.

 

RESPONSIBILITIES

  • Produces a high level of sales for memberships, special events, and Museum programs
  • Encourages add-on and future sales
  • Enters customer data in ticketing system or other database/files quickly, completely, and accurately

 

QUALIFICATIONS

  • High school diploma or GED required
  • Two years of demonstrated success in a customer service, sales, or call center environment
  • Data entry, database management, or related experience in a position that requires customer contact, accuracy, and efficiency
  • Dependable, organized, and able to adapt to changing demands and multiple work roles and demonstrate a high level of commitment to providing great customer service
  • Must be flexible and able to work days, evenings, weekends, and holidays

BENEFITS

  • MPM Friends & Family Membership
  • MPM Gift Shop Discounts
  • Subsidized Parking
  • Bus Pass Cost Sharing
  • Vision Insurance
  • Paid Time-off after six months
  • 401(k) with employer match
  • Free Coffee Fridays