Trust Tax Administrator

  • Associated Bank
  • Green Bay, WI, USA
  • Jun 20, 2018
Full time Banking Finance

Job Description

Equal Opportunity Employer

Associated Bank is an equal opportunity employer committed to creating a diverse workforce. We support a work environment where colleagues are respected and given the opportunity to perform to their fullest potential. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Applicants with a disability who need assistance applying for a position with Associated Bank are asked to email: or call: (800) 878-3282.

Assist the Tax Manager and Trust Tax Administrator II to coordinate accurate and timely reporting of tax information to customers.

Primary responsibility is to assist Trust Tax team members in the filing of all federal and state income tax returns through the vendor, process tax balances due and tax refunds and coordinate federal and state estimated tax payments in a timely manner via the trust accounting system.

Provide superior service to internal and external customers.

The Trust Tax Administrator I accurately records dates tax returns are filed and tax information is sent to customers on tax registers in system.

Operates in full compliance with internal policies and procedures as well as applicable regulations and laws, including but not limited to Bank Secrecy Act/Anti-Money Laundering requirements.

Responsible to report any procedure or process that doesn’t meet regulatory requirements including fraud, whether suspected or confirmed, to management.

This reporting can be done directly to any member of management, including Human Resources or Corporate Security, or can be reported through Associated’s anonymous Ethics Hotline.


Customer Service 
Monitoring to ensure Accurate and Timely Tax Reporting. 
Processing Payments 


Promptly responds to requests for additional information from tax preparer.

Contacts Relationship Managers and Administrative staff to obtain missing documentation needed for tax return preparation.

Scans and sends 1099s, K-1s and supplemental tax information to tax preparer to be used for preparation of customer’s tax returns. 

Provides tax preparer with supplemental information needed to complete tax returns for tax exempt entities, including reports of monthly and year end account asset values downloaded from trust accounting software.

Reviews opening of Trust Agency and Revocable Trust accounts to ensure proper set up and determine tax services required for account.

Verifies accuracy of EINs and/or social security numbers of account owners and beneficiaries using IRS TIN Matching website.

Scans and files account opening documents in trust tax files. 
Respond promptly to requests for tax information from colleagues.

Utilizes knowledge of trust accounting and trust tax preparation software to prepare summary report of account income, expenses and capital gains, as requested by Relationship Managers and Administrative staff.

Assembles and mails quarterly tax worksheets and summary of capital gains and losses to customers and customer’s tax advisers. 

Assists Trust Tax Administrator II with payment of federal and state tax due, federal and state fiduciary estimated tax payments, and personal tax estimates.

Monitors and verifies that the tax due and estimated tax payments are processed in a timely manner using information downloaded from trust accounting and trust tax preparation software.

Assists Trust Tax Administrator II with verification and deposit of tax refunds to customer accounts. 

Reviews opening of Trust Agency and Revocable Trust accounts to ensure proper set up and determine tax services required for account.

Verifies accuracy of EINs and/or social security numbers of account owners and beneficiaries using IRS TIN Matching website.

Scans and files account opening documents in trust tax files. 

Reviews daily transaction reports of selected transactions to check accuracy.

Review and update tax codes used to process transactions, as required.

Contact Trust Operations, Relationship Managers or Administrative staff if additional information is needed.

Reviews daily transaction report to identify disbursements reported on IRS Form 1099-Misc. Contact Relationship Manager, Administrative Staff and/or payment recipient to obtain information required to accurately report disbursement on IRS Form 1099-Misc.

Verify recipient information and tax codes are set up correctly in trust accounting software. 

Review and download report of carry value adjustments for wash sales and return of capital from trust to the tax software. 

Verify and submit list of carry value adjustments to Trust Operations to process carry value adjustment for customer accounts.

 Review Date of Death Carry Value Adjustment Forms prepared by Client Services. Notify tax preparer of carry value adjustments for sales occurring after date of death and prior to completion of carry value adjustments. 

Prepares and submits request for Prompt Assessments to IRS for account closings. Prepares WI Form CC to request Wisconsin Closing Certificate for Fiduciary for account closings. Electronically transmits WI Form CC to Wisconsin Department of Revenue. Records receipt of Prompt Assessment and WI Closing Certificates in excel spreadsheet. Sends copies of documents to Client Services and Relationship Managers. 

Educates and trains new hires, Relationship Managers and Administrative staff regarding use of trust tax software to check status and obtains copies of customer tax returns. 

Assembles and mails tax returns, including required attachments, to federal and state taxing authorities. Mails IRS Form 1099s, schedule K-1s and misc. tax information to customers and beneficiaries of trusts and estates. Maintains accurate and complete records of date tax returns/tax information is mailed by updating status and milestones in trust tax software. Monitors and verifies timely filing of federal and state tax returns and update statuses and milestones. 

Reviews accuracy of income postings by Trust Operations for Associated Common Trust Funds. Submits Associated Common Trust Fund factors to tax preparer. Review and verify accuracy of income postings for Associated Trust Common funds in selected customer accounts on a monthly basis. 


Associate's Degree Business, Accounting, Finance Required 
Bachelor's Degree Business or Accounting Preferred 

Experience Level Experience Details Required/Preferred 
2-4 years Tax/Accounting Required 
4-7 years Trust/Fiduciary Tax Experience Preferred 


Verbal Communication Advanced 
Written Communication Advanced 
Ability to Multi Task and Prioritize Intermediate 
Mathematical Intermediate 
Other: Attention to detail Advanced 
Operate Office Equipment Intermediate 
Microsoft Office Advanced 


CTFA-Certified Trust and Financial Advisor within 2 years Preferred