Bilingual Case Manager

  • Erie Family Health Center
  • Chicago, IL, United States
  • Jul 22, 2017
Full time Health Care

Job Description

Erie Family Health Center is looking for a compassionate individual like you to join our Care Management Team! The Care Manager works independently and as part of a team to support the needs of Erie’s Patients.


  • Assists medical and behavioral health team in the coordination and treatment of patients with chronic illnesses and mental health concerns
  • Facilitate communication and coordination of services between patient, members of the health care team, and community resources
  • Conduct ongoing clinical needs assessments to decrease the complications of chronic illness, improve patient self-management, and clinical decision support
  • Establishes and monitors referrals and linkages to needed services within and outside EFHC
  • Works collaboratively with the Behavioral Health Department and other key members of the health care team to achieve treatment outcomes
  • Document data into electronic systems and submit monthly reports as needed
  • Attend all mandated meetings at EFHC, Quality improvement teams, and BPHC as required 


  • Bachelor’s Degree in social work, community health or related field
  • Case management experience highly desirable
  • Experience with patient care in a health care environment
  • Clinical background (behavioral health, social work, nursing) required
  • Demonstrates knowledge and application of Behavioral Change, Adult Learning and Group Process Theory
  • Knowledge of networks and resources for the Hispanic population available within the community
  • Knowledge of effective outreach and patient engagement techniques.
  • Knowledge of effective case management
  • Knowledge of urban community health care system
  • Computer skills, including MS Word, MS Excel, and MS Publisher and ability to learn about new computer programs to meet the needs of the Collaborative registry.
  • Bilingual (Spanish/English) required (May be required to translate for non-English/Spanish only speaking patients and/or guests.)