Instructional Designer

  • Amazon
  • Washington, DC, USA
  • Apr 01, 2018
Full time Education Technology

Job Description

Do you want to help students prepare for the cloud-enabled workforce of tomorrow? Do you have the experience, talent, and customer-obsession to design engaging, creative content to inspire the hearts and minds of the next generation of IT professionals with Amazon’s AWS Educate?

AWS Educate is looking for a smart, innovative, driven, problem solving Instructional Designer with experience working across multiple instructional delivery modalities to create high quality, scalable learning experiences that supports our growing learning community. Launched in 2015, AWS Educate is focused on building bold initiatives to accelerate the integration and application of Cloud content and tools into classrooms around the globe. AWS Educate members include universities, community colleges, and high schools – and the educators and students from these institutions.

The AWS Educate Content team curates and designs a range of effective, high quality, scalable learning experiences for learners globally. In conjunction with subject-matter experts, the AWS Educate Instructional Designer will curate and design learning solutions that align with the needs of AWS Educate students, faculty, and member institutions -- to solve classroom learning problems utilizing diverse sets of AWS tools and cloud computing competencies.

The Instructional Designer will curate, create and continuously improve learning content using an array of creative approaches that inspire learners and drive career and workforce progression. This includes developing module and course constructs for internal (AWS) subject matter experts, organizing materials provided by university professors and K-12 teachers, and leading the creation of eLearning courses. The Instructional Designer should be well versed in creating learning objectives, expository content, eLearning, learning assessment and learner analytics support development, and instructional manuals for teachers and students.

The role requires an individual who can innovate, move quickly, and not be constrained by how things have been done before. While the Instructional Designer may or may not be steeped in AWS and the Cloud, he/she should be technically strong and have significant experience with technical subject matter.

Some of the key job functions:
· Lead AWS Educate content projects through the design lifecycle from scoping, research and analysis, design, development, and launch; providing clear timelines through all phases, communicating with key partners, and selecting appropriate measurement for successful implementation;
· Identify learning objectives, performance outcomes, and evaluative strategies to deliver content including consulting with program owners and subject matter experts to identify performance gaps and content requirements;
· Manage the development of instructional materials (tutorials, digital interactives, user guides, audio and video scripts, story boards, navigational text, tests, etc.) that transform technical information into professionally written, engaging instruction;
· Manage permissions and authorization of use for all AWS Educate content – text, multi-media, graphics, translations and other materials – to ensure all content approvals are in place for production and distribution;
· Direct and guide learning design for internal and/or external subject matter experts seeking to produce and publish technical content for AWS Educate;
· Create evaluation framework to identify and monitor metrics that inform and validate AWS Educate content quality, member usage; business impact, and scalability;
· Create partnerships with internal teams (especially our training team, service teams, marketing) to produce content and drive greater value for students and educators;
· Manage program deliverables within budgetary, resource and scheduling requirements against defined project milestones and deadlines; and
· Be the voice of the customer, ensuring that their needs are at the forefront of our content efforts and help our team iterate and improve on our content offering.


· Bachelor's degree in Instructional Design, Instructional Technology, Distance Learning, or related field;
· Formal education and/or experience in IT technical subject matter required;
· At least 5 years experience in instructional design, distance learning, corporate training, or a directly related field;
· At least 2 years of project management experience;
· Demonstrated proficiency in one or more of the following tools: Articulate Storyline, Lectera, Captivate, Adobe Creative Suite (InDesign, Illustrator, and Photoshop), and related SCORM compliant production tools;
· Demonstrated ability to communicate technical concepts and processes using clear, simple language and visuals;
· Experience conducting quality analysis reviews of online instructional materials;
· Excellent writing and editing skills;
· Demonstrated obsession regarding the customer experience; never settle for good enough, and continually inspire others to do better for the customer; and
· Passion for education.


· Graduate degree in Instructional Design, Adult Learning, or a related field;
· Demonstrated proficiency in Microsoft SharePoint, Visio, HTML, Photoshop, Dreamweaver is a plus;
· Industry certifications in instructional design, curriculum development, performance improvement, project management, and content-specific certifications as appropriate (e.g. CPLP, CPT, PMP, etc.);
· Experience with LMS architecture and deployment within corporate learning environment with at least 1000 users; and
· Experience with AWS or Cloud-related content.
· Excellent writing and editing skills;
· Demonstrated obsession regarding the customer experience; never settle for good enough, and continually inspire others to do better for the customer; and
· Passion for education.

Amazon is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation.