Government, Politics & Nonprofits Partner Manager

  • Facebook
  • Washington D.C., DC, USA
  • Jun 01, 2021
Full time Government Internet Management Non-profit

Job Description

Facebook is seeking an experienced Partner Manager who will serve as a critical partner to government, politics, and nonprofit clients utilizing our commercial products to build community and make the world more open and connected. In this role, you will establish and strengthen key client relationships by providing advertiser education and support. A successful Partner Manager is passionate about the ‘GPN’ ecosystem, seeks to understand the nuances and diversity of the industry, navigates ambiguity well, and has strong communication skills, as well as a demonstrated ability to collaborate across teams. This person will be a team player with experience using Facebook, managing cross-functional projects and relationships, and have demonstrated experience partnering with GPN organizations in the digital advertising space.

Government, Politics & Nonprofits Partner Manager Responsibilities
  • Establishes relationship and manages existing relationships across the GPN marketing and advertising ecosystem, builds trust and credibility of Facebook and its suite of product
  • Understand key decision makers and influencers, as well as the client’s organizational objectives, establish and maintain actionable relationship maps
  • Demonstrate value of Facebook products as a key driver for impact, inform partners of vertical specific processes and provide FB best practices specific to GPN objectives
  • Navigate a complex ecosystem of partners, with new challenges and opportunities arising every day, and thoughtfully facilitate escalations internally
  • Develop and implement creative solutions that align Facebook approach to GPA with partner needs
  • Manage sophisticated relationships with diverse group of internal cross-functional teams (social impact, policy, sales operations, creative, marketing science, policy teams) and ensures the group is delivering on expectations
  • Project manages complex work streams
  • Attend/present at events to represent FB Advertising solutions
  • Serves as external product consultant and leads agency/client/industry trainings to educate on paid and organic products (market permitting)
  • Oversee internal account operations and partner with concierge service operations team to drive best in class solutions at scale for the GPN vertical, ensure service - excellence and QA ops requests
  • Identify relevant industry trends and captures/identifies product and innovation needs based on client/industry feedback
  • Inform/respond to RFPs with appropriate target audiences
  • Synthesize data and insights for internal and external audiences
  • Ability to travel as needed
  • You have a deep understanding of the overall GPA vertical and geo-political climate
  • You equip yourself to have in-depth knowledge about the GPA trends, partners, sensitivities, Facebook's unique relationship with each partner, and the associated risks
  • You are developing thought leadership in the GPA space and bring Facebook expertise to your partners
  • You are able to manage ongoing partner priorities without guidance, using your judgement and problem-solving skills
  • You navigate internal resources and have a strong cross-functional network. You help colleagues answer questions and work through issues
  • You partner with cross-functional teams to deliver best in class service solutions across the GPA vertical and you ensure that cross-functional teams are delivering on expectations and escalate as needed
  • You have productive and trusting relationships with partners and their stakeholders by demonstrating the value of Facebook products as a key driver for civic engagement
Minimum Qualifications
  • 5+ years experience partnering and managing marketing-focused relationships
  • 3+ years experience working on digital media platforms, advertising metrics and industry trends
  • Experience introducing new products, processes and systems to clients
  • Experience working with marketing decision makers in agencies and GPN entities
  • Performance marketing experience and/or brand advertising experience
  • Experience partnering with compliance and legal functions
  • BA/BS degree in a technical or marketing field or equivalent work experience
  • Experience with digital media platforms, advertising metrics, and industry trends (Direct Response marketing, data and technology solutions, ad-tech, partnerships)
  • Experience managing relationships with cross-functional teams, with experience partnering with executives
  • Demonstrated experience communicating/presenting to groups of stakeholders