Senior Program Manager

  • Amazon
  • Santa Monica, CA, USA
  • Apr 15, 2021
Full time Internet Media Social Media

Job Description

Interested in leveraging your program management, digital advertising and relationship management skills to help Amazon.com develop and grow new advertising programs? Amazon is seeking an experienced Sr. Program Manager with a love of learning and experimentation to operate and evolve non-standard ad programs for Amazon's largest advertising clients.

A day in the life
As a Sr. Program Manager you will be focused on managing custom programs that help customers discover, research and buy from leading brands and categories across Amazon. You will be working cross-functionally with Advertising Sales, Product Management, Engineering and Design/Web Development in addition to multiple Amazon and Amazon owned & operated teams. In this capacity, you will be the single point of contact for all internal communications, the primary partner contact during execution, and act as the responsible party for fully executing against all program deliverables.

About the hiring group
We are a multi disciplined team of creatives, program managers, designers, producers and design technologists seeking to raise the expectation of advertising for Entertainment and Hospitality clients across Amazon.

Job responsibilities
Specific Responsibilities:
· Own your programs' product definition, positioning, packaging and pricing
· Track and report on performance, ensuring each program is delivering differentiated value against it's intended objective
· Leverage customer feedback to drive continuous program improvement
· Build business rationale to inform the prioritization of your programs' roadmap
· Build business requirements and user stories for proposed feature enhancements and work with Design Technologists and Engineers to scope, prototype, build and scale
· Apply experimentation frameworks to program enhancements to validate their value to customers
· Own program operations, including workflow and training documentation and coordination with account teams
· Work cross-functionally to manage bottlenecks, provide escalation management, anticipate and make trade-offs, balance the business needs versus technical constraints, and maximize business benefit while building great customer experiences.
· Present confidently to Amazon senior management as well as other large audiences.
· Work at all levels in the organization, with no job being considered too large or small.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

BASIC QUALIFICATIONS

· Experience managing, analyzing and communicating results to senior management
· Experience using data and metrics to drive improvements
· 5+ years experience in program or project management or 3+ years of experience with an MBA
· Experience owning program strategy and end to end delivery
· 5+ years experience delivering cross functional projects or 3+ years of experience with an MBA
· Experience implementing repeatable processes and driving automation or standardization
· Experience defining and executing against program requirements

PREFERRED QUALIFICATIONS

· Online display advertising industry experience and/or previous business development/publisher experience are highly desired.
· Experience with content monetization or ad-packaging a plus.
· Passionate about advertising and have experience creating compelling solutions that work both for end-customers and advertisers.
· Facility with harnessing big, creative ideas for online media, growing the business and working with advertisers and agencies to build innovative products
· Basic understanding of technical integration of concepts, and the ability to build relationships with marketing & product managers, sales stakeholders, dev managers, SDEs and designers.
· Sound business judgment as well as ability to think clearly, analyze quantitatively, problem-solve and prioritize. Strong written and oral communications skills are supremely important.
· A proven track record of delivering initiatives from conception through completion on time, within budget and on or beyond scope.