Sr Partner Product Manager

  • Expedia Group
  • Dallas, TX, USA
  • Mar 25, 2021
Full time Business Development Customer Service Internet Management

Job Description

Do you have product vision? Can you see the power of technology to solve customer problems and bring that vision to life?

Do you love that feeling when you uncover some data insight that unlocks a whole new customer experience? Or millions of dollars in new business?

Can you put a smile on your client's face, even when telling them "no"? If so, we should talk!

The Expedia Partner Solutions team is looking for a Product Manager to play a major role in developing and launching new capabilities and programs for its biggest API client. You will use entrepreneurial savvy, stellar product and technical skills, and data insights to deliver amazing customer experiences in the premium travel space. We need someone who can balance long-term strategy against near-term execution to keep up momentum with this rapidly growing account!

 

What You’ll Do:

  • Lead product ideation and implementation activities for our partner's travel and lifestyle business, supporting business development and account management teams while working across global Expedia product teams, engineering, finance, and customer operations

  • Collaborate with and present to external partner leadership in product discussions, requirements visioning, and implementation planning

  • Drive the roadmap, product requirements, and prioritization for your own product line and in collaboration with a team of product managers for a suite of services

  • Support partner program implementations with project management across external and internal teams

  • Validate programs post-deployment to ensure we achieve business, operational and customer goals

 

Who You Are:

  • You have strong interpersonal skills and are able to interact effectively with diverse teams across job functions and levels in the organization.

  • A creative problem solver. You are not afraid to challenge the status quo and actively seek data to drive sound decision making.

  • You can translate ambiguous business issues into structured problems, and develop well-founded solutions in a structured yet creative way

  • Have experience working with senior clients, such as in a consulting or partner management role

  • You love data, and proactively use it to find new opportunities and surface potential problems

  • A passion for crafting phenomenal customer experiences

  • You can recognize and keep track of all the moving pieces in projects, adjusting to new information and goals, and prioritizing your time to get the right thing done first and reduce stress

 

Who We Are:

Expedia's Partner Solutions group is at the forefront of Expedia's API-first strategy. We work with partners big and small to enable phenomenal travel experiences for customers across financial services, marketers, non-profit groups, and many more. If you have ever booked travel with a "non-travel" company, chances are you've booked with us.

As leaders of the API-first strategy, we are savvy technologists and product visionaries in equal measure. We take the Expedia admonition to broaden horizons and bridge divides to heart, as that's what we do: connect teams, platforms, technologies, partners, suppliers, and customers. It's an incredibly exciting business, and we hope you'll consider joining.

Why Join Us:

Expedia Group recognizes our success is dependent on the success of our people. We are the world's travel platform, made up of the most knowledgeable, passionate, and creative people in our business. Our brands recognize the power of travel to break down barriers and make people's lives better – that responsibility inspires us to be the place where exceptional people want to do their best work, and to provide them to tools to do so.

Whether you're applying to work in engineering or customer support, marketing or lodging supply, at Expedia Group we act as one team, working towards a common goal; to bring the world within reach. We relentlessly strive for better, but not at the cost of the customer. We act with humility and optimism, respecting ideas big and small. We value diversity and voices of all volumes. We are a global organization but keep our feet on the ground so we can act fast and stay simple. Our teams also have the chance to give back on a local level and make a difference through our corporate social responsibility program, Expedia Cares.

If you have a hunger to make a difference with one of the most loved consumer brands in the world and to work in the dynamic travel industry, this is the job for you.

Our family of travel brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Egencia®, trivago®, HomeAway®, Orbitz®, Travelocity®, Wotif®, lastminute.com.au®, ebookers®, CheapTickets®, Hotwire®, Classic Vacations®, Expedia® Media Solutions, CarRentals.com™, Expedia Local Expert®, Expedia® CruiseShipCenters®, SilverRail Technologies, Inc., ALICE and Traveldoo®.

 

 Expedia is committed to creating an inclusive work environment with a diverse workforce.   All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.