7 Technology jobs

Shopbop, a subsidiary of Amazon, is looking for an IT Support Engineer to join our team in Madison, WI. As an IT Support Engineer, you will use software, hardware and networking skills to fix issues and make sure Shopbop can deliver thousands of packages world-wide every day. As part of Amazon, you will have access to world-class technology and resources. The Fulfillment Center (FC) Operations team owns the network components, software and hardware used in our Fulfillment Centers. We make sure FC technology is up and running. The team provides hands-on support for client hardware, wireless handheld guns and software on Windows and Linux systems. You will also support networking and server resources in the FC. Regular activities include troubleshooting client operating systems, PC imaging and repair, supporting a variety of applications, printer troubleshooting and maintenance, network troubleshooting, project management, systems administration, telecom administration and hardware asset management. Support Engineers must have an excellent understanding of computers (both hardware and software) and a demonstrated willingness to learn and apply new technology. They must possess superior technical aptitude, written and oral communications skills and the ability to deal effectively with people in a wide variety of situations; there is no job too big or too small for Shopbop Support Engineers. This position is part of a team based in Madison, WI supporting Shopbop’s technology needs in a warehouse environment. Previous experience exercising high levels of initiative, judgment, and diplomacy with minimal supervision is required. BASIC QUALIFICATIONS · High School Diploma or equivalent · Ability to work weekends · Expertise in one or more specialized areas of IT with a strong desire to grow and develop additional skills · Proven skills in PC repair, troubleshooting, deployment and liquidation · Proven knowledge of PC hardware, peripheral devices, cabling and drivers · Understanding of networking concepts such as DNS, DHCP, Active Directory, HTTP, SSL, OSI Model, and TCP/IP protocols and applications · Proven ability to work successfully with limited supervision · May require lifting or carrying desktop computers up to 25 pounds · Some on call responsibilities are required · Some exposure with Linux or Unix · Ability to access all areas of the FC to service hardware (ascending stairs and gangways safely and without limitation) · Flexibility with full-time schedule, including shift assignments on weekends/evenings · Able to work on-call where you could be called in occasionally to work remotely by phone or potentially on-site at night, weekends or holidays · Available to work from multiple locations in Madison, WI PREFERRED QUALIFICATIONS · Associates or Bachelor’s degree in IT related field · Industry certifications such as Microsoft MCSE, MCITP · Linux systems administration skills / certification · Experience with scripting, programming, or SQL · Experience with project management · Experience with Data Cabling and Wireless Network Technologies · Experience with server administration (Windows or Linux About Shopbop | East Dane Shopbop is the global online retail destination for style inspiration and discovery, offering women all over the world a comprehensive, hand-picked selection of ready-to-wear apparel and accessories from over 1,000 established and emerging designers. Shopbop debuts new arrivals, compelling editorial content and styling guidance daily. Launched in 2013, brother site East Dane, a division of BOP LLC, is the international online menswear resource featuring an unmatched selection from leading and up-and-coming labels as well as engaging editorials and a seamless shopping experience. Shopbop | East Dane provides world-class customer service, fast, free global shipping worldwide and free returns in the U.S. and Canada. Shopbop | East Dane is at the intersection of e-commerce, fashion and technology. We promote a collaborative culture, as our teams cooperate across departments within Shopbop | East Dane and Amazon to continually innovate in an effort to better serve our global customer. You’ll work with big thinkers on projects that leave a mark on our organization, as well as on the broader technology, retail and fashion teams. Shopbop | East Dane is at the cutting edge of e-commerce, and we are driven to be the daily destination inspiring fashion worldwide, merging a comprehensive brand list and strong editorial perspective with an easy-to-shop, sure-to-delight user experience. Acquired in 2006, BOP LLC is a subsidiary of Amazon.com, Inc., the world’s largest online retailer. Offering an enhanced customer experience, Shopbop | East Dane is a globally recognized and trusted fashion retailer that sells only quality, authentic contemporary and designer merchandise. Shopbop | East Dane is an Equal Opportunity Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation.

Do you want to help students prepare for the cloud-enabled workforce of tomorrow? Do you have the experience, talent, and customer-obsession to design engaging, creative content to inspire the hearts and minds of the next generation of IT professionals with Amazon’s AWS Educate? AWS Educate is looking for a smart, innovative, driven, problem solving Instructional Designer with experience working across multiple instructional delivery modalities to create high quality, scalable learning experiences that supports our growing learning community. Launched in 2015, AWS Educate is focused on building bold initiatives to accelerate the integration and application of Cloud content and tools into classrooms around the globe. AWS Educate members include universities, community colleges, and high schools – and the educators and students from these institutions. The AWS Educate Content team curates and designs a range of effective, high quality, scalable learning experiences for learners globally. In conjunction with subject-matter experts, the AWS Educate Instructional Designer will curate and design learning solutions that align with the needs of AWS Educate students, faculty, and member institutions -- to solve classroom learning problems utilizing diverse sets of AWS tools and cloud computing competencies. The Instructional Designer will curate, create and continuously improve learning content using an array of creative approaches that inspire learners and drive career and workforce progression. This includes developing module and course constructs for internal (AWS) subject matter experts, organizing materials provided by university professors and K-12 teachers, and leading the creation of eLearning courses. The Instructional Designer should be well versed in creating learning objectives, expository content, eLearning, learning assessment and learner analytics support development, and instructional manuals for teachers and students. The role requires an individual who can innovate, move quickly, and not be constrained by how things have been done before. While the Instructional Designer may or may not be steeped in AWS and the Cloud, he/she should be technically strong and have significant experience with technical subject matter. Some of the key job functions: · Lead AWS Educate content projects through the design lifecycle from scoping, research and analysis, design, development, and launch; providing clear timelines through all phases, communicating with key partners, and selecting appropriate measurement for successful implementation; · Identify learning objectives, performance outcomes, and evaluative strategies to deliver content including consulting with program owners and subject matter experts to identify performance gaps and content requirements; · Manage the development of instructional materials (tutorials, digital interactives, user guides, audio and video scripts, story boards, navigational text, tests, etc.) that transform technical information into professionally written, engaging instruction; · Manage permissions and authorization of use for all AWS Educate content – text, multi-media, graphics, translations and other materials – to ensure all content approvals are in place for production and distribution; · Direct and guide learning design for internal and/or external subject matter experts seeking to produce and publish technical content for AWS Educate; · Create evaluation framework to identify and monitor metrics that inform and validate AWS Educate content quality, member usage; business impact, and scalability; · Create partnerships with internal teams (especially our training team, service teams, marketing) to produce content and drive greater value for students and educators; · Manage program deliverables within budgetary, resource and scheduling requirements against defined project milestones and deadlines; and · Be the voice of the customer, ensuring that their needs are at the forefront of our content efforts and help our team iterate and improve on our content offering. BASIC QUALIFICATIONS · Bachelor's degree in Instructional Design, Instructional Technology, Distance Learning, or related field; · Formal education and/or experience in IT technical subject matter required; · At least 5 years experience in instructional design, distance learning, corporate training, or a directly related field; · At least 2 years of project management experience; · Demonstrated proficiency in one or more of the following tools: Articulate Storyline, Lectera, Captivate, Adobe Creative Suite (InDesign, Illustrator, and Photoshop), and related SCORM compliant production tools; · Demonstrated ability to communicate technical concepts and processes using clear, simple language and visuals; · Experience conducting quality analysis reviews of online instructional materials; · Excellent writing and editing skills; · Demonstrated obsession regarding the customer experience; never settle for good enough, and continually inspire others to do better for the customer; and · Passion for education. PREFERRED QUALIFICATIONS · Graduate degree in Instructional Design, Adult Learning, or a related field; · Demonstrated proficiency in Microsoft SharePoint, Visio, HTML, Photoshop, Dreamweaver is a plus; · Industry certifications in instructional design, curriculum development, performance improvement, project management, and content-specific certifications as appropriate (e.g. CPLP, CPT, PMP, etc.); · Experience with LMS architecture and deployment within corporate learning environment with at least 1000 users; and · Experience with AWS or Cloud-related content. · Excellent writing and editing skills; · Demonstrated obsession regarding the customer experience; never settle for good enough, and continually inspire others to do better for the customer; and · Passion for education. Amazon is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation.

Amazon Web Services (AWS) is leading the paradigm shift in computing and is looking for an experienced partner leader to build strong relationships with both technology and consulting organizations serving the needs of the State and Local Government (SLG) market, and manage the success of that respective partnership. As a Partner Strategist for one of the SLG Regions, you will have the exciting opportunity to deliver on our strategy to build mind share and adoption of the AWS cloud computing platform. By establishing and growing business and technical relationships, along with managing day-to-day interactions, you will be responsible for driving top line revenue growth and overall market adoption. The ideal candidate will possess both a business background to engage at the CxO level, as well as a business development background that enables them to easily interact with enterprise customers and sales executives. The ideal candidate will also have a demonstrated ability to think strategically about business, products and technical challenges, with the ability to build and convey value propositions. ROLES AND RESPONSIBILITIES · Understand opportunities and challenges in the changing landscape of the State and Local Government market, in order to help our growing partner ecosystem establish and successfully execute a cloud business model. · Develop an overall regional partner strategy with SLG sales and solutions architect leadership teams. · Identify, recruit, and engage new and existing AWS partners to support SLG needs. · Identify, establish, and manage executive relationships with regional partners. · Define a strategic partner plan and ensure it's in line with the sell to and sell through objectives by teaming with the SLG field sales team. This includes developing partner acceleration plans and establishing a process to tracking progress toward goals. · Engage the partner field sales organization, channels and end customers to create and drive revenue opportunities for both parties. · Deliver executive level quarterly reviews to partner CXO’s. · Set and manage revenue targets and work with the partners and AWS sales organizations to achieve/exceed goals. · Position requires 50%+ travel BASIC QUALIFICATIONS · The right person will possess greater than 10 years of sales and/or partner development experience in the technology industry with specific focus on software and services. · 5+ years of demonstrated industry experience in building and optimizing partner programs to drive revenue growth · 5+ years of experience in a leadership role supporting mid-to-large scale multi-geographical hi-tech Sales Organization with 2+ years of people management · 5+ years of experience defining go to market roadmaps based on both abstract and detailed customer requirements, use cases, market analysis, and industry trends · 2+ years of experience working with US Public Sector, State, Local Government and/or Education customers · Bachelor’s Degree in Computer Science, Information Technology Management, Management Information Systems, or related technical degree PREFERRED QUALIFICATIONS · MBA or other relevant advanced degree · Experience in contextualizing and/or promoting solution and strategy re-use across geographies, ideally globally. · Experience working as a Partner Operations Leader, Partner Strategy Leader or Partner Programs Leader in an established public sector technology company · Exhibits sound business judgment, a proven ability to influence others, strong analytical skills, and a proven track record of taking ownership, leading data-driven analyses, and influencing results.

The Business Account Sales Executive is responsible for generating new business and government accounts in a defined territory, as well as, generating sales from a book of existing business accounts. This position will need to achieve sales quotas by skillfully and assertively marketing the value of the business solutions we offer to our existing and potential customers. The BASE will team sell with business channel support roles to improve customer loyalty and retention by building strong sustainable relationships with key account decision makers – resulting in increased business results by becoming a trusted business advisor. Achieve all assigned sales goals by acquiring new business and growing an assigned book of accounts Utilize our approved sales process to aggressively prospect new business accounts from within a defined territory, building and delivering comprehensive business solution proposals that result in new business account growth Leverage a customer needs assessment  to position innovative business solutions and overcome customer objections Build strong relationships with existing business account owners through strategic account review activities targeted at achieving customer loyalty, retention, and profitable account growth.  Strategically engage internal and External support partners to position business solutions that will add value to current and prospective customers Leverage the organization’s customer relationship management (CRM) platform  to keep customer records accurate and up to date Actively build knowledge and awareness of the “Internet of Things” (IoT), positioning those insights as innovative customer solutions Build a strong network within the communities we serve in order to promote brand awareness and identify new business customer prospects Partner with the ‘Business Sales Support Specialist’ to implement, manage, and grow existing business accounts Bachelor’s Degree or equivalent work experience concentrated in wireless sales, preferred A minimum of 3-5 years’ experience in outside direct sales, required, experience in wireless, software, IT or related telecommunications industry, strongly preferred Metrics-driven sales “hunter" with a professional demeanor, impeccable integrity, and high sense of urgency Excellent interpersonal, negotiation and presentation skills Experience in sales account management practices Ability to prioritize and manage multiple work efforts simultaneously in a dynamic work environment Advanced business and financial acumen Valid Driver’s License and Ability to travel 50-70%, required U.S. Cellular® is an EEO employer and gives consideration to qualified applicants without regard to race/color/age/religion/sex/sexual orientation/gender identity/national origin/disability/veteran status, pregnancy or genetic information.

The Associate Automation Engineer will assist with engineering and implementing of solutions that remove toil from the organization by using technologies such as automation, software orchestration, software development, self-optimizing, self-configuring, and self-testing functions. This role is expected to have domain engineering knowledge (Access Engineering/Access Operations/Core operations/Service Engineering/Security/DevOps) and expertise in software development skills.  The role will leverage knowledge in automation toolsets and techniques to implement the appropriate automation processes to improve efficiencies over time.   • Assist with designing, engineering, and implementing software driven solutions. • Utilize Agile and DevOps development techniques for platform/system development to enable automation. • Work as a team member within the automation and IS teams to identify and implement automation solutions within engineering that will improve reliability, decrease workload and improve agility. • Work on projects to identify areas that are high labor intensive, expensive to execute, or repetitive in nature to reduce cost and redundancy. • Assist with training on new/modified processes. • Provide ongoing support for implemented automation processes. • Assist with documentation of major activities within engineering that focus on area that are high cost and/or labor-intensive, with a focus on prioritizing those with the greatest impact to the business. • Maintain continuous integration and software deployment processes across distributed automation platform that supports the automation teams. • Conduct automation and configuration management. • Utilize software orchestration, automation, and software development skills to develop solutions to configure, monitor, optimize, and test network domains. • Assist with making recommendations to leadership team(s), covering relative costs of activities, opportunities for automation and benefits of automation. THE PRECEDING JOB DESCRIPTION INDICATES THE GENERAL NATURE, ESSENTIAL DUTIES, AND RESPONSIBILITIES OF WORK TO BE PERFORMED.  IT DOES NOT CONTAIN A COMPREHENSIVE INVENTORY OF ALL DUTIES, RESPONSIBILITIES, AND QUALIFICATIONS REQUIRED TO DO THIS JOB.  TO PERFORM THIS JOB SUCCESSFULLY AN INDIVIDUAL MUST BE ABLE TO PERFORM EACH ESSENTIAL DUTY SATISFACTORILY.  THE REQUIREMENTS LISTED ABOVE ARE REPRESENTATIVE OF THE KNOWLEDGE, SKILL AND/OR ABILITY REQUIRED.  REASONABLE ACCOMMODATIONS MAY BE MADE TO ENABLE INDIVIDUALS WITH DISABILITIES TO PERFORM THE ESSENTIAL FUNCTIONS.   •  Bachelor’s degree in business analysis, systems engineering, software application development, computer science, operations management or equivalent work experience preferred. •  2 years of experience in a technical area such as Telecommunications or IT •  Exposure to technical disciplines (such as Access Engineering/Access Operations/Core operations/Service Engineering/Security/DevOps), and automation environments (software development, implementing automation in the workplace, etc). •  Exposure to working in a network operations center, or similar network/system technical organization •  Exposure to software development in areas of Agile and DevOps desired. •  Basic knowledge and skills utilizing automation technologies within the Engineering organization, which include (but are not limited to) the following: * Programming languages including Python / ’R’ / Java / shell scripting/SQL/HiveQL * Software Development Platforms including Docker / Kubernetes / Hadoop / Openstack Knowledge of SQL (HiveQL knowledge is a plus) * Systems and Databases including Linux / Postgres / Oracle / Hadoop / Virtualization Technologies (KVM, VMware, etc,) Network Management Applications including Resolve / Netcool / Remedy / Netscout / Wireless Network Guardian / CXM / Netact / OSS-RC / IBM ITNM / Infovista TEMs * Custom-developed work automation tools that leverage micro-services and various automation tools •  Strong written, verbal, organizational, and interpersonal skills are required. •  Analytical skills, proven in small projects •  Knowledge of project/program management

Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities — we're just getting started.   Facebook is hiring some of the best technical minds around and we need the best recruiting minds to match our business needs. As a Recruiting Manager, you will develop, drive, and execute on the staffing strategies that support our Software Engineering, Product, IES and Business organizations.You will lead a team of staffing professionals. This individual will know how to manage, mentor, and guide a team of recruiters and/or sourcers through the entire recruiting life cycle while also working closely with our leaders to drive world class recruiting practices and strategy. Responsibilities In addition to achieving hiring goals you will be responsible for: Onboarding and training new recruiters Providing mentorship, guidance and career development to members of your team Ensuring recruiters and/or sourcers are managing to milestones and metrics Providing innovative, scalable solutions to drive our hiring to meet FB business objectives Creating innovative sourcing strategies and ensuring a high-touch candidate experience Partner with Facebook hiring managers to develop a detailed profile of target candidates with data-driven advice on the range of logical possibilities. Identify trends and leverage knowledge, data and competitive intelligence to develop creative, customized sourcing strategies Lead by example through following, setting or sharing recruiting best practices Compile, analyze and capture insights from data to support business decisions Define, design and implement recruiting programs for a variety of Software Engineering, Product, IES and Business positions. This includes understanding and mapping the talent landscape, internal calibration and referrals, and matching those data points with the external talent supply. Minimum Qualifications 8+ years of recruiting experience 4+ years experience managing a team of recruiters and/or sourcers Experience managing teams of 10+ direct reports. Ability to communicate and work with cross-functional teams Ability to multi-task Preferred Qualifications Technical recruiting experience Experience managing technical recruiters/sourcers We're proud to be the #1 Best Place to Work on Glassdoor's Employees' Choice awards. 

The Product Operations and Analytics Manager will play a key role on a team driving the growth of the Protection Category.  The Product Operations and Analytics Manager will be responsible for all operational aspects of our portfolio of device and data protection products.  This role will help to define product KPIs and ensure the products, services, features and initiatives are tracked accurately and are operating effectively and efficiently.    Individual in this role will be responsible for diving deep into the data and using analytics, insights and testing to uncover areas of opportunity to simplify, enhance or optimize the consumer experience, product offerings and sales processes. R   esponsibility for the continuous improvement of the operations and will have the opportunity to lead or contribute to initiatives that deliver an excellent customer experience and portfolio profitability.    Essential Duties and Responsibilities: Develop key metrics for products and create processes to track, analyze, communicate and act upon key operational metrics Manage and monitor products, support processes and vendor performance.   Develop and execute to key financial and business targets for key products. Resolve and anticipate critical to complex operational issues, including customer service product support and performance monitoring.  Design and execute a plan of action, and drive business results. Improve product performance and increase productivity, reduce operational costs and or streamline procedures, processes. Own root cause analysis and support resolution of any issues/defects.   Ensure day-to-day systems and processes are operating effectively, and ensure operational objectives and deadlines are met.  Provide data analysis, and insights that support product team in creation, deployment, testing and post launch support of product enhancements, programs and initiatives that grow the portfolio, enhances the product strategy and supports business priorities and goals. Ensure operations adhere to contractual, legal and operational compliance requirements; develop, implement and/or own compliance procedures and related training as necessary.   Job Requirements: BA/BS Marketing, Business or related disciplines.  Technical undergraduate education with business/product management professional experience is preferred.  Minimum of 5 years of experience in product management, product operations, product development, analytics, sales or marketing. Professional experience within the software or telecommunications industry or with a wireless voice/data service provider a plus. Advanced experience with standard MS Office applications (Excel, Word, PowerPoint, etc.) Project management and analytical skills. Financial analysis, financial root cause investigation and development of solutions/action Experience working across organizational boundaries, including strong relationship management skills and working with outside vendors. Strong team orientation, both internal and external Strong interpersonal and negotiation skills. Ability to analyze issues, develop and deploy solutions within a dynamic environment. Ability to prioritize and manage multiple assignments simultaneously. Excellent written and oral communication skills, including speaking in front of small and large groups. Comfortable presenting leaders. Strong time and project schedule management skills required to consistently meet deadlines and ensure preparedness for launch or implementation of products, services or initiatives. Well organized, strong administrative and detail oriented skills.