1 Customer Service jobs

eMed is looking for a Customer Service Representative to join our team. We are recruiting talented individuals in these positions looking to join a fast-paced, growing, and professional organization where work will be challenging and multi-faceted. The position may include hybrid and/or rotating schedules to support our 24/7 operations.   What You'll Do Strong desire to be helpful and take ownership to resolve customer situations Identify the root cause of inquiries by asking probing questions to determine the best solution Use provided customer relationship management tool to research inquiries, document customer interactions, and issue replacements Receive and respond to inbound customer inquiries via phone, email, and text while updating internal computer applications and systems Acquire a deep understanding of our business to deliver best in class service Exhibit a positive attitude and bring enthusiasm to work every day Prepares...